As a responsible online store The Planchette are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the UK Data Protection Act 1998.
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
So that we can process orders placed by visitors we collect certain information about you. The information we will collect about you includes your name, address, phone and email address. We do not store credit or debit card details.
We will never collect sensitive information about you without your explicit consent. For the purposes of order tracking we also store details of customer's previous orders with us.
The information we hold will be accurate and up to date. You can check the information that we hold about you by logging into the site and clicking on the 'Edit your account information' option. The personal information which we hold will be held securely in accordance with our internal security policy.
We use technology to track the patterns of behaviour of visitors to our site. This includes using a "cookie" which is be stored on your computer's hard drive. The cookie we use stores no personal details about you, it simply identifies you to our shopping-cart system.
The Planchette do not sell or share your information with any person or business.
If you have any questions/comments about privacy, you should contact our customer service team.